Returns & Exchanges

At The Base Warehouse, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a straightforward return process for items in original condition within 30 days of delivery.

Return Process

• 1.
  Check Eligibility

  Ensure your items are unused, in their original packaging, and accompanied by a valid proof of purchase.

• 2.
  Contact Support

  Email our customer service team with your order number and reason for return to receive a Return Authorization number.

• 3.
  Pack and Ship

  Securely package your items and send them back to our warehouse using a trackable shipping method of your choice.

• 4.
  Receive Refund

  Once our team inspects the returned goods, we will process your refund or exchange within 5-7 business days.